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1. Executive Summary
1.1. Global Corporate Telephony Industry Outlook
1.2. ELINT’s Recommendations for an ideal Category Strategy
1.3. Category Opportunities & Risks
1.4. Negotiation Leverage
1.5. Impact of COVID-19 on Corporate telephony
2. Market Analysis
2.1. Global Corporate Telephony Market Outlook
2.2. Market Maturity by Region
2.3. Market Driver and Constraints
3. Industry Analysis
3.1. Procurement Centric Five Forces Analysis
4. Procurement Best Practices
4.1. Sourcing Models
4.2. Sourcing Best Practices
4.3. KPIs and SLAs
4.4. Purchasing Process : RFP/RFI Builder
5. Supplier Analysis
5.1. Global Corporate Telephony Suppliers
5.2. Key Global Supplier Profiles
5.3. Key Global Supplier SWOT
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