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1. Executive Summary
1.1. Market Outlook
1.2. ELINT’s Recommendations
1.3. Category Opportunities and Risks
1.4. Talking Points for Business
1.5. COVID-19 Section
2. Market Analysis
2.1. Global Market Outlook – Video Conferencing
2.2. Global Market Outlook – Audio Conferencing
2.3. Market and Adoption
2.4. Key Trends
2.5. Drivers and Constraints
3. Market Monitoring Insights
3.1. TCO
3.2. Case Study
4. Procurement Best Practices
4.1. Engagement Best Practices
4.2. Deployment Model Juxtaposition
4.3. Sourcing Roadmap
4.4. Enterprise Best Practices
5. SLAs and KPIs
5.1. SLAs
5.2. KPIs
6. Regulations on Audio-Visual Solutions
6.1. List of Data Sovereignty Laws across Countries
6.2. List of IT Standards and Regulations
6.3. Legal Requirements
7. Purchasing Process: RFP/RFI Builder
7.1. RFI Builder
8. Supplier Section
8.1. Key Global Supplier Profiles and SWOT
9. CoVID-19 and Aftermath
9.1. Category Summary – COVID-19 Impact
9.2. Impact of COVID-19
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