Cleaning Services - Procurement Intelligence

Procurement Market Intelligence Report

Cleaning Services – Procurement Best Practices & Sourcing Strategies

Cleaning Services Market – Executive Summary, Market Analysis, Supplier Analysis, Market Monitoring Insights, Procurement Best Practices, End-user Industry Updates, RFP/RFI Builder, Sustainability Initiatives

1. Executive Summary
1.1. Industry Outlook
1.2. Supply Market Outlook
1.3. Demand Market Outlook
1.4. Ideal Sourcing Strategy
1.5. Category Opportunity & Risks
1.6. Negotiation Levers
1.7. Talking Points to Business
1.8. COVID-19 Assessment
2. Market Analysis
2.1. Market Maturity
2.2. Industry Trends
2.3. Industry Drivers and Constraints
2.4. Regional Market Outlook
2.5. Industry Outlook: Cleaning Services Industry Affecting Factors
2.6. Procurement Centric Five Forces Analysis: Developed Markets
2.7. Procurement Centric Five Forces Analysis: Emerging Markets
3. Supplier Analysis
3.1. Global Service Providers
3.2. Regional Service Providers
3.3. Key Global Service Provider Overview
4. Market Monitoring Insights
4.1. Cost Analysis and Expected Savings
4.2. Cost Breakdown: Should Cost Model
4.3. Cost Saving/Negotiation Levers
4.4. Cost Structure Analysis: Management Fee Benchmarking: US
4.5. Price Benchmark: Billing Rates
5. Procurement Best Practices
5.1. Sourcing Models for Cleaning Services
5.2. Sourcing Models: Comparative Analysis
5.3. Sourcing Models: Pros and Cons
5.4. Pricing Models: Comparative Analysis
5.5. Pricing Analysis: Price Forecast
5.6. Operational Best Practices
5.7. KPI and SLA Components
5.8. Case Studies
6. End-user Industry Updates
6.1. Retail
6.2. Trends in Cleaning Services Market
6.3. Pharmaceutical
6.4. Case Studies
6.5. Real Estate Management
7. RFP/RFI Builder
7.1. General Information
7.2. Assurance & Regulatory
7.3. Quality
7.4. Service Delivery
7.5. Innovation
7.6. Cost
7.7. COVID-19-Specific Questions
8. Sustainability Initiatives
8.1. Sustainability Initiatives

  1. Which are the key regions emerging as the leaders in the global cleaning services market?

As per Elint’s cleaning services procurement market research, North America, Europe, MEA, APAC, and LATAM are the leading countries in the international cleaning industry.


  1. Which factors contribute to the constant growth of the cleaning services market?

Notable aspects like growing awareness for hygiene among people, an elderly population, dual-income families, eco-friendly cleaning goods, etc. are mainly contributing to the cleaning services sector advancement.


  1. Which cleaning service segment type gaining popularity at present?

Floor cleaning service types appeared as the most preferred cleaning assistance by people. Furthermore, vacuuming, carpet cleaning, and furniture cleaning segments are also occurring in the international market.


Cleaning Services Market Global Size:

ELINT Market Research’s recent cleaning services procurement market research report projects a global market size of $9.15 billion valuation in 2022 in the retail segment and is expected to enormously grow in the upcoming years.

Market Definition:

The cleaning services market in the retail domain provides extensive professional cleaning solutions to different places like residential, public spots, offices, and industrial; however, the cleaning assistance is not restricted only to these places but even serves people on international levels. The service providers include a broad range of cleaning services in their business like caretaking, dry cleaning, steam cleaning, carpet brushing, hot water extraction, and much more. Further, this cleaning market is not only limited to manual methods but also adopting robotic and automatic devices for cleaning.

Major Cleaning Services Market Drivers:

  1. Rise of Exclusive Cleaning Products –

The use of premium cleaning products is increasing day by day since consumers are concerned about the hygiene and cleanliness of their residents. Hence, this reason caused a surge in demand for the cleaning services market within the retail sector.


  1. Increasing Demand for Cleaning Services –

The cleaning services market experiencing development due to the rising awareness of having a clean environment among people. Multiple offices, residential places, and public organizations are desiring professional cleaning assistance.


  1. Growing Trend of Outsourcing Cleaning Services –

Another key driver for the cleaning sector in the retail segment is the growing trend of outsourcing cleaning services at the present time. Individuals are asking professionals to come to their places and perform cleanliness activities.

Cleaning Services Market Challenges:

  1. Fierce Competition –

Participants operating in the global cleaning services market face intense competition due to the high demand for hygiene-focused solutions among people. Hence, service providers compete to obtain contracts, since consumers select cleaning firms depending on their particular needs and prices.


  1. Economical Shifts –

Another prime challenge that cleaning services suppliers experience in the retail sector is due to downturns and transitions in economic conditions. These uncertainties cause consumers to avoid optional spending like obtaining cleaning assistance.


  1. Lack of Skilled Cleaning Staff –

The cleaning service market faces difficulty in finding and hiring skilled cleaning teams due to high costs and labor shortages. Hence, service providers are required to invest in giving specialized training to non-experienced persons.

Cleaning Services Market Opportunities:

  1. Developing Health Safety Standards –

As health concerning safety standards are established, the requirement for reliable cleaning services companies in the retail segment is also growing; thus, cleaning professionals are getting great work opportunities.


  1. Eco-Friendly Cleaning Products –

The eco-friendly cleaning products are rapidly becoming popular worldwide, which imposes a significant opportunity for cleaning service companies. These green cleaning practices contribute to protecting the environment.


  1. Technological Advancements –

Presently, cleaning companies are integrating technical innovations like automation, IoT-driven instruments, data analytics, and more. These inventions can help service providers streamline their cleaning operations and sustain growth.

Cleaning Services Market Segmentation:

  1. Different Places or End-Users –

One of the key factors in segmenting the cleaning market in the retail domain is the type of end-users. The service providers can offer cleaning solutions for different places like homes, workplaces, industries, etc., based on their individual needs.


  1. Type of Cleaning Project –

The cleaning services companies can receive distinct types of projects like one-time, regular, or specialized cleanings. Hence, consumers can ask for continued maintenance and particular deep cleaning.


  1. 3. Type of Cleaning Service –

The service providers can employ two types of cleaning methods. The traditional or manual cleaning method demands human workers, while technology-driven methods include robotic disinfection and cleaning machines.

Impactful Cost Components in the Cleaning Services Market:

In the retail segment’s cleaning services market, major impactful cost components possess labor costs along with salaries and benefits, and they hold approximately 70% share of the total costs. This percentage shows that the cleaning industry highly demands a skilled and trustworthy cleaning labor force.

Negotiation Factors in the Cleaning Services Market:

Negotiation factors help cleaning service providers and their consumers mutually come on the same ground, and foster long-term relations. The first factor is technology integration like robotics and automatic disinfection machines, which massively help and enhance cleaning operations. The next factor is shift cleaning, which helps in deciding the time frames and repetition of cleaning services. Moreover, the last factor is team cleaning, which helps divide cleaning tasks among groups and particular resource allocation.

Pricing Models in the Cleaning Services Market:

The foremost pricing model of the cleaning services market in the retail domain is the fixed price, which helps preset consistent prices for providing cleaning help; thus, consumers obtain stability. Further, the next model is cost-plus, which allows consumers to observe actual service expenses that occurred during operation, and pay only for those. Both parties can select any of the pricing methods, according to their particular requirements and budget.

Emerging Engagement Strategies in the Cleaning Services Market:

IFM (integrated facilities management) along with bundled services engagement is the prominent engagement strategy of the cleaning services market. This method helps service providers thoroughly manage cleaning services, using the single incorporated framework. Moreover, bundled services engagement works as a customized solution, which helps consumers receive a package of different cleaning assistance.

KPIs in the Cleaning Services Market:

KPIs assist clients in evaluating the usefulness of cleaning services offered by service providers. The first KPI is cost per cleaned area, which helps consumers count prices based on the particular areas, where the cleaning operation is done. The next KPI is cleaning excellence standards in which individuals can examine the quality and flawlessness of performed cleaning operations. Furthermore, labor utilization KPI helps consumers to measure the work efficiency of the cleaning team. Additionally, the last KPI is emergency response time, which assists customers in observing how quickly cleaning service providers are responding to their unexpected situations.

Regional Overview of the Cleaning Services Market:

The regional dynamics of the cleaning service market in the retail segment show distinct numbers for different regions. In this list, the first country is North America which holds a $2.56 billion market size, which means this domain has significant cleaning service demand. Further, some other regions that are contributing to the cleaning market include Europe with $2.98 billion, MEA with $0.80 billion, APAC with $1.91 billion, and LATAM with $0.87 billion valuations. Thus, these regions are collectively assisting in the overall global success of the cleaning industry.

Contract Duration in the Cleaning Services Market:

Cleaning service providers and their consumers generally employ an average of 3 years contracts to foster their long-term financial associations. In this agreement, both partakers mutually decide on some key standards, like cleaning service delivery time frame, repetition of service, costs for service, and more.

Leading Suppliers in the Cleaning Services Market:

Some of the well-known suppliers of the cleaning services market in the retail industry include Starbag​, Hectas​, Sasse​, RGM, Sauter​, Vinci​, OCS​, Clece​, Ibergest​, Onet​, Elior Services​, Samsic Facility​, Yxime​, Facillicom​, Atalian​, Manutencoop​, Nikal​, FSI​, Guerrato​, UDS​, Tenon​, Sunrise Integrated Facility​, Caere, Avon​, Absotherm Facility Management, CBRE/​Johnson Controls​, ISS​,

JLL​, Sodexo​, Cushman & Wakefield​, Sophia Group​, Rentokil Hygiene​, AAFM​, S&S Facilities​, Post Real Estate​, Treos​, Priora​, Alpiq​, CTA Services​, Nixon Cleaning Co.​, E&K Cleaning Services​, Chung Shing Cleaning Services​, Baguio Green Group​, Swan Hygiene Services​, GSN Cleaning Services​, Jurong International​, Aden Services​, EMCOR Group​, TI Management Group​, Unique Cleaning Services​, Busy Bee Cleaning Services​, Anago​, CleanNet​, JaniKing​, Service Master​, GDI Integrated Services​, SNC-Lavalin O&M​, Tri-Clean Building Services, Vivante​, Reiwag​,

Leitbetriebe​, PORR​, Atrium​, Coor​, UCC Services​.

Additional Information

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Multiple User License, Single User License


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