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1. Executive Summary
1.1. Summary of the Key Highlights
1.2. COVID-19 Impact
1.3. Talking Points to Business
2. Market Analysis
2.1. Global Market Analysis
2.2. Market Drivers and Constraints
3. Industry Analysis
3.1. Porter’s Five Forces Analysis
4. Procurement Best Practices
4.1. Sourcing Models
5. KPI and SLA
5.1. Contract Terms – Key KPI and SLA Components
6. Purchasing Process
6.1. Purchasing Process – RFP/RFI Builder
7. Supplier Section
7.1. Key Supplier Analysis
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